Delete your CareQueue account

How to request deletion

1. Send an email to privacy@example.com with the subject "CareQueue account deletion request".
2. Send it from the email address registered to your account, and include your full name.
3. To protect your account, we may contact you on your registered email or mobile number to confirm the request.
4. We will confirm when your account has been deleted, normally within 30 days.

Email a deletion request

You can also ask at the reception desk of Sri Krishna Clinic.

What we delete

• Your login details (mobile number, email, password)
• Your profile: name, date of birth, gender, blood group, height, weight and profile photo
• Health readings you recorded and documents you uploaded
• Login sessions

What we may keep

Indian law requires clinics to keep certain medical records. We may keep the following for the period the law requires, stored securely and used only for that purpose:

• Prescriptions and clinical notes written by your doctor
• Appointment history (dates, doctor and status)
• Security audit logs

When the retention period ends, this data is permanently deleted.

Questions

See our Privacy Policy or contact us.